If you encounter an error saying “account not found” while searching for an account on TikTok, there could be multiple reasons for this. To solve this problem, you must first determine the source of the error and then apply the appropriate solution. Here are the possible reasons and solution methods:
TikTok Server Issue
There may be a temporary malfunction on TikTok’s servers. In this case, other users will also be receiving the same error.
Solution:
- Check TikTok’s official social media accounts.
- Check the server status from sites like Downdetector.
- Wait a few hours and try again.
You May Have Been Blocked by the User
If a user has blocked you, you will receive the “account not found” error when you try to view their profile.
Solution:
- Try searching for the same profile with a different TikTok account.
- If you have been blocked, you can try to contact the user to resolve the situation.
The Account May Have Been Deleted or Deactivated
If the account owner has permanently deleted their account, you will receive this error. If the account has been temporarily deactivated, it will not be visible until it is reactivated.
Solution:
- You can contact the account owner via another platform.
The Account Has Not Been Active for a Long Time (Username May Have Changed)
TikTok resets the usernames of accounts that have been inactive for 180 days. Therefore, you may not be able to find the account with the old username.
Solution:
- Try searching for the user’s real name.
- Check your following list to see if there is a new username containing random numbers.
Other Solution Methods
- Update the TikTok application.
- Restart your phone.
- Try logging in from a different location using a VPN (This may be a solution if there is a regional restriction).
- Contact the TikTok support team.
The “Account not found” error is mostly encountered due to blocking, account deletion, server issues, or username changes. By trying the steps above, you can find the source of the problem and produce a solution.
If your account is the one not being viewed, make sure you follow TikTok’s community guidelines and keep your account regularly active.